MedCart Australia - Price Beat Guarantee Terms

Our price beat guarantee gives you a better deal when you spot a lower price elsewhere. If you find an eligible product sold cheaper by another Australian retailer, we’ll beat that price by at least 2% before you place your order.

How Our Price Beat Guarantee Works

You can claim the price beat before purchasing. It’s only available to MedCart Australia customers completing a new order. Once an order is placed, we can’t apply the offer afterwards.

What We Compare

We compare the competitor’s final advertised price in Australian dollars (AUD), including:

  • Product price
  • GST
  • Delivery fees

The competing product must be:

  • The same model and specification
  • Brand new and factory sealed
  • Covered by an Australian manufacturer warranty
  • In stock and available for immediate dispatch

What’s Not Included

Some items and price types fall outside the offer:

  • Walkers, rollators and Aspire-branded products
  • Prices from overseas stores or international websites
  • Marketplace listings on eBay, Amazon, Facebook, Kogan or Gumtree
  • Clearance events, liquidation stock, obvious pricing errors or misprints
  • Bonus offers, promo codes, coupons, vouchers or cashback promotions
  • Grey imports or items without an Australian warranty
  • Commercial or bulk quantities
  • Competitors that cannot ship the product and are located more than 200 km from a MedCart Australia warehouse (Sydney, Melbourne, Brisbane CBD regions)
  • Remote-only shipping locations or regional postcodes excluded by our carriers

Shipping Comparison

The competitor must offer the same shipping service level. For example, if their price includes standard shipping , we’ll compare against the same service, not express.

How to Request a Price Beat

To request a price beat, simply contact our customer service team with:

  • A link or screenshot of the competitor’s advertised price
  • Confirmation that the item is identical and in stock
  • Your delivery postcode

Once verified, we’ll beat the competitor's eligible price by at least 2% before you complete your order with MedCart Australia.