What is MedCart Australia's Best Price Beat Guarantee?

MedCart Australia's Best Price Beat Guarantee means that if you find an eligible product cheaper from another Australian retailer, MedCart will beat that price by at least 2% before you place your order.

When can I claim a price beat with MedCart?

You must claim the price beat before placing your order. The offer only applies to new orders and cannot be applied after an order has been completed.

What products are eligible for MedCart's Price Beat Guarantee?

The competing product must be the same model and specification, brand new and factory sealed, covered by an Australian manufacturer warranty, and in stock for immediate dispatch.

Are any products excluded from the Best Price Guarantee?

Yes. Exclusions include walkers, rollators, Aspire-branded products, overseas or international prices, marketplace listings on eBay, Amazon, Facebook, Kogan or Gumtree, clearance or liquidation stock, obvious pricing errors, bonus offers, coupons, cashback, grey imports, bulk or commercial quantities, and competitors that cannot ship or are located more than 200 km from a MedCart Australia warehouse.

Do you match competitor shipping costs?

Yes. MedCart compares the competitor's final advertised price including GST and delivery fees, and the shipping service level must be equivalent, such as standard versus standard shipping.

MedCart Australia - Price Beat Guarantee Terms

Our price beat guarantee gives you a better deal when you spot a lower price elsewhere. If you find an eligible product sold cheaper by another Australian retailer, we’ll beat that price by at least 2% before you place your order.

How Our Price Beat Guarantee Works

You can claim the price beat before purchasing. It’s only available to MedCart Australia customers completing a new order. Once an order is placed, we can’t apply the offer afterwards.

What We Compare

We compare the competitor’s final advertised price in Australian dollars (AUD), including:

Product price
GST
Delivery fees

The competing product must be:

The same model and specification
Brand new and factory sealed
Covered by an Australian manufacturer warranty
In stock and available for immediate dispatch

What’s Not Included

Some items and price types fall outside the offer:

Walkers, rollators and Aspire-branded products
Prices from overseas stores or international websites
Marketplace listings on eBay, Amazon, Facebook, Kogan or Gumtree
Clearance events, liquidation stock, obvious pricing errors or misprints
Bonus offers, promo codes, coupons, vouchers or cashback promotions
Grey imports or items without an Australian warranty
Commercial or bulk quantities
Competitors that cannot ship the product and are located more than 200 km from a MedCart Australia warehouse (Sydney, Melbourne, Brisbane CBD regions)
Remote-only shipping locations or regional postcodes excluded by our carriers

Shipping Comparison

The competitor must offer the same shipping service level. For example, if their price includes standard shipping , we’ll compare against the same service, not express.

How to Request a Price Beat

To request a price beat, simply contact our customer service team with:

A link or screenshot of the competitor’s advertised price
Confirmation that the item is identical and in stock
Your delivery postcode

Once verified, we’ll beat the competitor's eligible price by at least 2% before you complete your order with MedCart Australia.